i didnt read the full string i'm a busy bunny... Yep... details below, sorry if you have this allready.
But just for all your info.... when specialized replaced mine, i sent it in on Monday the 16th and a new one arrived back on the 18th with a note saying 'good job on the last one' and at half the price too.
chloe x
http://www.met-helmets.com/home.jsp?idrub=2119and details here...
[quote]For your own Safety, if your MET helmet is damaged in a bicycle accident within three years from the original date of purchase, Met will replace it for a reduced fee.
To receive a new replacement helmet, contact the local Met distributor* in order to know the exact cost of the replacement.
Send the damaged helmet to the distributor, postage paid, with an original and dated proof of purchase, a check of the amount requested for the replacement, and a letter describing the accident.
The damaged helmet will be replaced with the nearest model in price, size and colour, available in the current product line.
*This service is not available in all countries.
To locate your distributor, click here.