119 bus rude and dangerous driver result

[Phil L]

This is who I contacted about my incident (called, didn't write):

London Buses Customer Service Centre, 84 Eccleston Square, London, SW1V 1PX
phone: 0845 300 7000

This is the TfL complaints policy ... [url]http://origin.tfl.gov.uk/assets/downloads/corporate/London-Buses-complaints-and-feedback-policy.pdf[/url]

or you could contact the bus' garage directly. Use this site to find the garage ... http://www.londonbusroutes.net/garages.htm

Hope this helps.

[neilb]

Thanks Phil.

All reported. TFL apologised and have promised to follow this up.

As for the police, there was a police car following the bus but their vision of the incident would have been obscured. I did catch up with the police car later and although I did think about stopping them and reporting it there and then, I decided against it. A wrong decision perhaps but at least TFL know now.

So TFL have their report and hopefully another bus driver will have some remedial training to do.

Cheers

Neil